When you apply for or maintain a Cointradelab account, we collect personal information about you for business purposes; to evaluate your financial needs, to process your requests and transactions, to inform you about products and services that may be of interest to you, and to provide client service. You may choose what you receive from us at any point by accessing the notification option in your account. Such information may include: Application Information - Information that you provide to us on applications and other forms: your name, address, birth date, social security number, occupation, assets, and income. Transaction Information - Information about your transactions with us or our affiliates, as well as information regarding our communications with you. Examples: your account balances, trading activity, your inquiries, and our responses. Verification Information - Information necessary to verify your identities such as a passport or driver's license. Examples: background information about you we receive from public records or from other entities not affiliated with West Lyon. The USA Patriot Act requires us to collect information and take necessary actions to confirm your identity.
Cointradelab uses Secure Socket Layer (SSL) encryption technology to protect the information that you submit. This technology protects Users from having their information intercepted by anyone other than Cointradelab during transmission. We work hard to ensure that our websites are secure and that they meet industry standards. We also use additional safeguards: firewalls, authentication systems (e.g., passwords and personal identification numbers) and access control mechanisms to control unauthorized access to systems and data.
With the exception of the purposes described in this Policy, Cointradelab does not disclose personal information to third parties. Third-party disclosures may include: sharing such information with non- affiliated companies that perform support services for your account or facilitate your transactions with Cointradelab; including those that provide professional, legal, or accounting advice to Cointradelab. Non- affiliated companies that assist Cointradelab in providing services to you are required to maintain the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services and only for the purposes which West Lyon dictates. We may also disclose your personal information to third parties in order to fulfill your instructions or pursuant to your express consent. Cointradelab will not sell your personal information.
Under limited circumstances, Cointradelab may disclose your personal information to third parties as permitted by, or to comply with, applicable laws and regulations. Cointradelab may disclose personal information to cooperate with regulatory authorities, law enforcement agencies, to comply with subpoenas or other official requests, and as necessary to protect Cointradelab’s rights or property. Except as described in this Privacy Policy, your personal information will not be used for any other purpose unless we explicitly describe in what manner such information will be used at the time you disclose it to us or we obtain your permission.
You are not required to supply any of the personal information that we may request. However, failure to do so may result in our being unable to open or maintain your account or to provide services to you. While we make every effort to ensure that all information we hold about you is accurate, complete and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information. If you do not wish to have your personal information disclosed to third parties as described in this Policy, please contact us via e-mail.